Documentation

Complete API and user documentation for CAREpitome platform.

📚Complete Documentation

Documentation Center

Everything you need to get started and make the most of CAREpitome

🔍

Complete Documentation

Comprehensive guides covering all aspects of CAREpitome

🚀
Getting Started
4 topics

Quick Start Guide

Get up and running with CAREpitome in minutes. Learn the basics of setting up your practice, configuring users, and managing your first appointments.

ℹ️

CAREpitome is a comprehensive healthcare management platform designed to streamline operations, enhance patient care, and drive practice growth. This guide will help you get started quickly.

📋Key Topics

1

Account Setup and Configuration

After signing up, you'll need to complete your practice profile. Navigate to Settings > Practice Information and fill in your practice name, address, contact information, and specialties. This information will be used across the platform for patient communications and scheduling.

2

Creating Your First Practice

Set up your practice by adding basic information including practice type, location, operating hours, and time zone. You can add multiple locations if your practice operates in different areas.

3

Adding Team Members

Invite team members by going to Settings > Users & Permissions. Add providers, administrative staff, and assign appropriate roles. Each user will receive an email invitation to join your practice.

4

Setting Up Appointments

Configure your appointment types, durations, and availability. Set up your calendar preferences, buffer times between appointments, and automated reminder settings to reduce no-shows.

🔌
API Documentation
4 topics

REST API Reference

Complete API documentation for integrating CAREpitome with your existing systems. Includes authentication, endpoints, and code examples.

ℹ️

CAREpitome provides a comprehensive REST API that allows you to integrate with your existing systems. All API requests use HTTPS and return JSON responses.

📋Key Topics

1

Authentication & API Keys

To use the API, you need to generate an API key from Settings > API Access. Include this key in the Authorization header of all requests: 'Authorization: Bearer YOUR_API_KEY'. API keys are scoped to your practice and can be revoked at any time.

2

Patient Management API

The Patient API allows you to create, read, update, and search patient records. Endpoints include GET /api/v1/patients for listing patients, POST /api/v1/patients for creating new patients, and GET /api/v1/patients/{id} for retrieving specific patient information.

3

Appointment Scheduling API

Manage appointments programmatically with endpoints like GET /api/v1/appointments to list appointments, POST /api/v1/appointments to create new appointments, and PUT /api/v1/appointments/{id} to update existing appointments. All times are in UTC format.

4

Messaging & Communication API

Send secure messages to patients using POST /api/v1/messages. Messages are encrypted and HIPAA-compliant. You can also retrieve message history and manage conversation threads through the API.

📖
User Guides
4 topics

Platform User Guide

Comprehensive guides for using CAREpitome features including scheduling, patient management, messaging, and reporting.

ℹ️

This guide covers the essential features and workflows in CAREpitome to help you maximize efficiency and improve patient care.

📋Key Topics

1

Managing Appointments

The appointment calendar provides a unified view of all scheduled appointments. You can filter by provider, location, or appointment type. Drag and drop to reschedule, or click on an appointment to view details and make changes. Use the color-coding system to quickly identify appointment statuses.

2

Patient Communication

CAREpitome's secure messaging allows two-way communication with patients. Send appointment reminders, follow-up messages, and respond to patient inquiries. All messages are encrypted and stored securely. You can also send bulk messages to patient groups for announcements or reminders.

3

Digital Forms & Intake

Create and send digital intake forms to patients before their appointments. Customize forms with your practice's specific questions. Forms can include consent forms, medical history questionnaires, and insurance information. Completed forms are automatically attached to patient records.

4

Reporting & Analytics

Access comprehensive reports on appointment statistics, patient engagement, revenue, and operational metrics. Customize date ranges and export reports in various formats. Use the dashboard to track key performance indicators and identify trends.

🔗
Integrations
4 topics

EHR & System Integration

Step-by-step guides for integrating CAREpitome with popular EHR systems and third-party healthcare applications.

ℹ️

CAREpitome integrates seamlessly with major EHR systems and healthcare applications to provide a unified workflow and eliminate duplicate data entry.

📋Key Topics

1

EHR Integration Setup

Navigate to Settings > Integrations to connect your EHR system. Supported systems include Epic, Cerner, Allscripts, and more. Follow the step-by-step wizard to authenticate and configure the integration. Data synchronization happens in real-time to keep information current.

2

FHIR Compliance Guide

CAREpitome is FHIR-compliant and supports HL7 FHIR R4 standards. Patient data, appointments, and clinical information are exchanged using FHIR resources. Ensure your EHR system supports FHIR R4 for seamless integration.

3

Webhook Configuration

Set up webhooks to receive real-time notifications about events in CAREpitome. Configure webhook URLs in Settings > Integrations > Webhooks. Supported events include new appointments, patient updates, message notifications, and form submissions.

4

Data Synchronization

Data sync runs automatically every few minutes to keep information synchronized between CAREpitome and your EHR. You can also trigger manual syncs from the integration settings. Sync logs are available to track synchronization status and troubleshoot any issues.

🔒
Security
4 topics

Security & Compliance

Learn about CAREpitome's security features, HIPAA compliance, data encryption, and best practices for protecting patient information.

ℹ️

CAREpitome is built with security and compliance as top priorities. We maintain HIPAA compliance and implement industry-leading security measures to protect patient data.

📋Key Topics

1

HIPAA Compliance Overview

CAREpitome is fully HIPAA-compliant and undergoes regular security audits. We sign Business Associate Agreements (BAAs) with all practices. All patient data is encrypted both in transit and at rest. Access controls ensure only authorized personnel can view patient information.

2

Data Encryption & Security

All data transmitted to and from CAREpitome uses TLS 1.3 encryption. Data at rest is encrypted using AES-256 encryption. Regular security updates and patches are applied automatically. Multi-factor authentication is available for additional account security.

3

Access Control & Permissions

Configure role-based access control to limit what each team member can see and do. Create custom roles with specific permissions for different staff members. Audit logs track all user actions for compliance and security monitoring.

4

Audit Logs & Monitoring

All user actions are logged with timestamps, user identification, and action details. Access audit logs from Settings > Security > Audit Logs. Monitor for unusual activity and maintain compliance records. Logs are retained according to HIPAA requirements.

📹
Telehealth
4 topics

Telemedicine Setup

Complete guide to setting up and using CAREpitome's telehealth features for virtual consultations and remote patient care.

ℹ️

CAREpitome's telehealth features enable secure video consultations, remote patient monitoring, and virtual care delivery. All telehealth features are HIPAA-compliant and encrypted.

📋Key Topics

1

Telehealth Configuration

Enable telehealth in Settings > Features > Telehealth. Configure your video consultation settings, including waiting room options, recording preferences, and session duration limits. Test your camera and microphone before your first session.

2

Video Consultation Setup

Schedule telehealth appointments just like in-person visits. Patients receive a secure link via email or SMS. They can join from any device with a web browser - no app download required. The video platform supports HD quality and includes screen sharing capabilities.

3

Remote Patient Monitoring

Use digital forms and messaging to monitor patients between visits. Send automated check-ins and collect vital signs or symptom reports. Set up alerts for concerning responses to ensure timely follow-up care.

4

Telehealth Best Practices

Ensure good lighting and a quiet, private environment. Test your internet connection before sessions. Have a backup communication method ready. Document telehealth visits in patient records. Follow state-specific telehealth regulations and billing requirements.

💬

Need More Help?

Can't find what you're looking for? Our support team is here to help you get the most out of CAREpitome.