Blog

Healthcare technology insights and updates from CAREpitome.

AI in Medical Practice Management: Practical Automation for Modern Clinics

AI in Medical Practice Management: Practical Automation for Modern Clinics

Running a modern medical practice involves much more than providing clinical care. Front-desk teams coordinate appointments, answer patient messages, process forms, update records, verify information, and keep schedules moving. Providers can also spend significant time documenting encounters and navigating electronic health records.

HIPAA Compliant Patient Texting - CAREpitome

HIPAA Compliant Patient Texting: What Medical Practices Need to Know

Yes, texting patients is HIPAA compliant — but only when protected health information (PHI) is sent through a secure patient messaging platform with encryption, access controls, and audit trails, backed by a signed Business Associate Agreement (BAA) and documented patient consent. Standard SMS, iMessage, and WhatsApp are not HIPAA compliant for PHI.